Director, Human Capital Management

Ms. Smiley is the Director of the Human Capital and Organizational Change Management practice at Duty First Consulting.  She is a certified Senior Professional in Human Resources (SPHR) with twelve years of experience working with government agencies and commercial clients to help minimize the people-related risks to their organizations.  She is responsible for and involved in a wide range of consulting assignments covering human resource and competency development, organizational risk assessment, workforce transition, organizational integration, process re-engineering, and organizational change management for large-scale systems implementations.  Her clients include the Department of Veterans Affairs (VA), the United States Navy, and Customs and Border Protection within the Department of Homeland Security (DHS), as well as both public and private companies.  Prior to joining DFC, Ms. Smiley worked in the Human Capital and Strategic Change practices at BearingPoint and Arthur Andersen.